**CLOSED – for information only**
Complaints Panel and Independent Members of the Administrative Review Board
It’s important that we, the Guernsey public, are able to make a complaint about the services we get from the States if we need to, and have it dealt with fairly and impartially.
That’s why Guernsey has a Complaints Panel made up of trained members of the public and it’s also why a member of the public is the ‘independent member’ on the tribunal if the complaint goes forward for a hearing.
The States is now seeking to appoint additional members for:
That’s why Guernsey has a Complaints Panel made up of trained members of the public and it’s also why a member of the public is the ‘independent member’ on the tribunal if the complaint goes forward for a hearing.
The States is now seeking to appoint additional members for:
- The Complaints Panel – members evaluate complaints against the decisions, actions or omissions of States’ committees as brought by members of the public and decide whether they should go forward to a Review Board hearing.
- The Panel of Independent Members – one member sits as the ‘independent member’ of a four-person Administrative Review Board at a public hearing.
More information:
Video interview with a panel member describing her role.
States of Guernsey role descriptions and information about the application process.
Additional information, including current membership.
Closed: Friday 23rd October 2020